07.04.2024

Art AICat Logistics and AI

Transportation, shipping, and logistics procedures are inherently difficult, much like traveling through an asteroid field in the immensity of space. With a 107% rise in cross-border e-commerce transactions predicted by 2028, the amount of paperwork required to manage this growth in shipping is enormous.


Any phase of the shipping process when these documents are handled improperly might result in a number of unfavorable outcomes, including extra storage costs, spoiled goods, missed delivery dates, and even order cancellations. These errors not only negatively affect revenue cycles but also negatively affect customer satisfaction and brand reputation.


Only 1% of international shipments involve the exchange of 240 copies of an average of 36 different documents, according to the World Trade Organization and the International Chamber of Commerce. As a result, many logistics companies are under pressure from these procedures.


Decision-makers in the supply chain may effectively reduce delays by being proactive, strategic, and abreast of AI and innovation. The most prevalent issues causing these delays are basic in nature but huge in volume.


Supply chain managers may address three typical problems in logistics and transportation systems by utilizing specialist AI solutions.


Minimize the amount of repetitive manual data entering.


Over 45 million bills of lading are created annually, making the number of waybills, invoices, customs clearance forms, and other paperwork involved in international shipping too great to be handled sustainably by hand. If your processes require assigning workers to repeated and frequent manual data input, you're already lagging behind and will probably have a long time to market.


Business executives who are aware of the advances in artificial intelligence have already come to the conclusion that using a basic model alone is not flexible enough to meet their demands, and it may even end up being an expensive, wasteful, and futile endeavor.


Rather, it is best to use AI that is designed to be very effective in particular jobs and business environments. These "purpose-built" AI solutions solve real-world problems and lower costs and error risks while increasing company value.


Global beer business Carlsberg used this method and, by applying intelligent document processing (IDP), was able to save over 140 hours of labor per month. With the help of specially designed AI, Carlsberg was able to handle 92% of orders without human intervention, which sped up delivery and raised consumer satisfaction.


Carlsberg used to have a largely laborious order entering and delivery registration process. The massive brewery saw significant productivity advantages by automating the delivery note scanning procedure, and it overcome this logistical obstacle using a targeted and specialized AI approach.


Verify that all documentation is accurate and that regulations are followed.


Erroneous or noncompliant documentation might result in significant obstructions and financial penalties, providing minimal room for mistake.


Managing the customs paperwork without artificial intelligence is like going on a "Rick & Morty" excursion without a portal gun: confusing and full of setbacks. Your tool for managing your document universe and making sure all paperwork is perfectly compliant is Intelligent Document Processing (IDP).


The administrative burden of transporting goods across the UK/EU border increased significantly after BREXIT; however, Ireland-based pastry supplier Portumna Pastry was able to speed up the customs clearance process by employing AI to 100% accurately extract data from complicated logistics and transportation documents, maintaining compliance without the need for constant human oversight.


Portumna was able to cut their customs clearance times at the EU/UK border from one hour to just five minutes by utilizing intelligent document processing (IDP) powered by specialized AI. This eliminated the need for manual entry, cut down on expensive delays, and ensured that their products arrived on store shelves on time.


Pre-trained AI abilities customized for individual documents are integrated into next-generation IDP systems, allowing them to not only recognize and extract important information but also comprehend it in relation to the document. In essence, they are using data from papers to read, comprehend, and decide what action to do next, exactly as a human would. These abilities support businesses in processing documents in a correct and timely manner, regardless of their complexity, language, content, or format. With AI-enabled optical character recognition, machine learning, and natural language processing, IDP keeps shippers accurate and compliant with regulations to prevent expensive delays.

Make timely and precise tax and fee payments.

Tariff codes are a significant legal aspect of international shipping, and navigating them correctly might need the same level of coordination and skill as a ballet dancer to avoid expensive mistakes. As you may have imagined, incorrect classification could result in fines and delays for your supplied product, thus it is crucial to make sure things are appropriately categorized in accordance with these codes. AI ensures that tariff codes are accurate to that degree, preventing errors in the logistics process.

The world's largest logistics firm, Deutsche Post DHL Group, employs 570,000 individuals to transport internationally across more than 220 nations. This enormous scope necessitates efficiency and painstaking attention to detail in order to preserve correct conformity to many international rules.

DHL was able to automate the processing of thousands of bills from 124 different suppliers and achieve a 70% efficiency boost by utilizing AI-enabled data collection, categorization, and extraction from invoices and customs forms.

Comparable success was also had by Milaha, a well-known Middle Eastern marine and logistics firm, in automating the hundreds of paper and digital invoices it gets every day. Milaha decreased the time it took to process invoices by 64% by integrating IDP with its robotic process automation (RPA) platform. This helped to lower mistakes and increase worker productivity.

Have a deliberate approach to AI.

There is no way to avoid the complexity of logistics and transportation procedures, and there is no one-size-fits-all answer to the complicated and varied problems that come with sending goods abroad.

Contrary to the false claims made by the numerous AI firms that have emerged in the last year, trying to use AI without paying enough attention to the unique characteristics and conditions encountered by your company is unlikely to provide genuine benefit. The road to success is paved with goal-driven strategy and data-driven decision-making. To achieve operational excellence and steer automation efforts, supply chain professionals should make use of the resources currently at their disposal.

Decision makers can use AI-powered task and process mining to examine their core business processes and identify areas for improvement in order to fully utilize their business processes. This will ensure that every attempt at innovation and intelligent automation is directed toward efficiency gains.

Decision makers can grasp the ramifications of planned workflow changes before rushing into implementation thanks to advanced process intelligence tools that use AI to anticipate the effects of such investments. This feature, which is referred to as "process simulation," lowers the hurdle to intelligent automation by lowering the possibility of unsuccessful efforts, technological debt, and resource waste.

Finding the ideal co-pilot is akin to integrating AI into your plan in the intricate world of logistics, where accuracy and speed are combined as in a professional rally. It's about making sure that every step of the way is as easy and effective as a skillfully handled turn on the racetrack, guaranteeing not only quickness but accuracy in each choice. With deliberate AI-driven strategies, you stay ahead in this race against time and mistakes, making any possible setbacks only a passing shadow in your rearview mirror.

Yasmin Anderson

AI Catalog's chief editor

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